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Community Forums

Search for answers and post questions on our online community forums. Your questions are answered by Adobe employees, community experts, and other customers.


Live chat agents can assist you with the following issues:

  • Problems using the product
  • "How to" questions
  • All other issues

All subscribers

  • Email verification
  • Password reset
  • Trouble accessing account
  • Problems connecting to the service
  • Subscription management

If you have problems with the chat functionality, or you don't see a chat button at all, check that you have JavaScript and third-party cookies enabled. Consult your browser's Help for instructions.

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To avoid waiting on hold, request a callback from the first available agent. You can also schedule a callback for a more convenient time. Call us at this number:

Free subscribers

You can purchase phone support for $39 per incident.
Product support policy

Upgrade to a Paid Subscription

Paid subscriptions offer unlimited one-on-one support through chat, phone, or the Adobe Support Portal. For more information about the extra benefits of a paid subscription, see:

Adobe® FormsCentral

Create and customize additional forms and surveys and collect more responses.

Adobe SendNow

Send larger files to more people at a time.